Tutorials

Hands-on guides for agency operations and AMS integration

Pull certificate requests out of a COI tracking portal

September 21, 2026 · Bindmatic

Half your certificate requests arrive as a link to a compliance portal, and the requirement grid never reaches the mailbox. Here is how to fetch it, normalize it into the request schema you already have, and classify the rejections that come back.

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Send the approved reply in the same email thread

September 18, 2026 · Bindmatic

The certificate is drafted and the CSR clicked approve. Now the reply has to leave from the agency mailbox, land in the requester's original thread, and file itself in the AMS. Here is the Microsoft Graph path.

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Trace an agent run with OpenTelemetry

September 15, 2026 · Bindmatic

Decision logs prove what the agent decided. Traces tell you where a run spent 42 seconds and which call failed. Here is the span layout, the gen_ai attributes, and what must never leave the agency.

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