Quote-Intake Agent

What it is

A commercial submission is a pile: ACORD 125, 126, 140, 130, a supplemental app from the carrier, five years of loss runs in three formats, a schedule of vehicles as a spreadsheet, and an email from the prospect that contradicts one of them. Someone in your office keys that into the AMS and then discovers what is missing. The Quote-Intake Agent does the keying and the discovering first.

Per submission, the agent:

• extracts structured data from every document in the submission, including scanned PDFs and photos of paper;
• reconciles conflicts between documents and reports them rather than picking one silently;
• creates or updates the prospect, contacts, locations, and the opportunity in the AMS;
• produces a gap list against what your target carriers will ask for, by line of business;
• notifies the producer with the gap list and a link to the AMS record;
• optionally exports to your rating platform's import format.

What it is not

• It does not rate, does not pick markets, and does not submit to carriers.
• It does not make appetite calls.
• It does not accept a submission as complete. Its job is to tell you what is not there.

How we work with you

The work is billed hourly on a time-and-materials basis. A typical engagement runs about five weeks: general liability, property, auto, and workers' compensation intake come first, and specialty lines with their own supplementals add hours per line.

• Silent run first. Extraction and reconciliation run against your last 90 days of submissions, measured against what was actually keyed.
• Write-back and gap rules. AMS write-back turned on, gap-list rules tuned to your carriers.
• Supervised go-live. Producer notifications live for one team, then rollout with a runbook and an accuracy report.

Ongoing operations work keeps it accurate as carriers and the AMS change.

Where the value sits

Most agencies tell us the cost of quote intake is not the keying, it is the two rounds of "we still need" emails to the prospect that push a submission past the carrier's deadline. A gap list on day one turns that into one round.

Pairs naturally with Renewal Radar: remarketed renewals are submissions too, and the same packet pipeline handles both.

Next step

Tell us your lines of business and where submissions arrive today, and an engineer replies with how we would start. Contact us.